Fordaq FAQ
If you have a question that is not answered below please send us an e-mail at support@fordaq.com
- Get Started on Fordaq
- Register as a member
- Login
- Update Company Information
- Update My Profile
- Upload pictures & videos of your company
- Post offers & requests
- Do business on Fordaq
- Postman
- Modify type of offers & requests I receive
- How can my offers or requests be visible in the Postman?
- Stop receiving the Postman
- I don’t receive the Postman anymore & want to receive it
- Marketplace
- Manage offers & requests I posted in the past
- Post new offers or requests
- Use of filters in marketplace search results
- Save searches I did
- I want to be higher in search results
- Directory
- Use filters in directory search results
- Save searches I did
- Modify the description of my company
- I want to be higher in search results
- I want to be found in keyword searches
- Improve my micro-site
- Trust rating
- My Mailbox
- How can I answer to messages of other members?
- How to find messages I sent previously?
- How to use the address book?
- My account
- Change my password?
- Update Company Information
- Modify description of products I buy & sell in My Profile
- Upload pictures & videos of my company
- Subscriptions
- Difference between free membership & subscriptions
- How to order a subscription
- Free subscription trial periods
- Pay my subscription
- Payment in instalments
- Paying commissions to Fordaq instead of subscription
- Remaining validity of my subscription
- Renew my subscription
- Upgrade my subscription
- News
- Where can I see news in my language
- Why don’t I receive the news in My Postman
- Why do I receive news that is irrelevant for me
- Who produces the news
- My Statistics
- Where can I check my statistics
- How can I increase the number of companies viewing my company form in the directory
- How can I increase the number of companies viewing my offers & requests
- I have a large number of views but no messages?
- The companies viewing my information are not in the countries I want to do business in
Upgrade my subscription
To upgrade your subscription go to My Subscription and scroll down the page to review upgrade options. Click on the order button to order the subscription you need.